Privacy

I know that you care how information about you is used and shared, and I appreciate your trust that I will do so carefully and sensibly. This notice describes my privacy policy. By visiting this site, you are accepting the practices described in this Privacy Notice.

My website address is https://timrobinsonherbalist.co.uk

Questions regarding this statement should be directed by e-mail to tim@timrobinsonherbalist.co.uk.

What Personal Information About Clients Do I Gather?

The information I learn from my clients helps me personalise and improve your experience at Tim Robinson Herbalist. Here are the types of information I gather:

Information You Give Me
I use the information that you provide for such purposes as responding to your requests, customising future product sales offers for you, improving my services, and communicating with you.

Data Collected
The information I gather can be:

1. Information gathered as a result of your navigation on my site
2. Personal information you voluntarily supply when you subscribe, order, post a comment, or complete a survey.

The first type of information I collect can be thought of as “passive” information, in that I collect certain details about your visit to my site without you actively inputting any identifying information. This type of passive information that I collect may include one or more of the following types of information (“Data”): your Internet Protocol (IP) address; the name of the domain name from which you access the Internet; the IP address of the Website from which you linked to my Site; browser data; email address data; and the date and time you access my Site and its functions. For example, when a visitor, member, subscriber, or other Site user requests web pages from the Site’s server, clicks on banners or other links or otherwise uses or views the Site’s services, products or other functions, I or my agents may automatically collect some information (“Data”) about the visitor, member, subscriber or user. This information may include the IP address from which the Site is being accessed, the pages or links that were requested, the special preferences or requests of the user and cookie information received from the computer of the visitor, member, subscriber or user.

The second type of information is where you “actively” share your personal information with us. Whether or not you provide this personal information is completely optional. This “Optional Information” may include your name, username, e-mail address. Once you submit personal information to the Company or Site I may collect and store information about your activities on the Site.

Website Tracking Technology

My website uses tracking technology to help me to analyse user behaviour.

Google Analytics is an example of this technology. It is an analysis service by Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA. Google Analytics allows us to analyse the use of my website application usage.

The information about your visit collected by Google Analytics is usually transferred to a Google server in the USA and saved there. Google will use the information collected on behalf of the application operator to evaluate the users’ use of the application, to compile reports about the users’ activities within this application, and to provide further services for the application operator related to the use of the application.

I will not attempt to gather any personally identifiable information about you through Google Analytics. You can find more information about what data can be collected via Google Analytics at https://support.google.com/analytics/answer/6004245?hl=en .

By using Tim Robinson, you explicitly consent to your information being collected by some forms of website tracking technology.

What I might collect

Tim Robinson collects the following types of information.

• identification of your past and current use of Tim Robinson Herbalist
• technical information from your device to enable it to interact with my system
• information about your visits including page response time, pages visited, methods of browsing and similar

Location Data
I limit use of location data to a county or region in order to assist my search engine.

Information from Other Sources: At this point, I receive no information from other sources.

Testimonials

If you provide me with a testimonial of your experience with me I will review this before placing it on any marketing literature – including my website – and will only use your name and photograph if you choose to permit me to include that information. Should you wish for your testimonial to be removed please let me know using the contact details provided below.

What About Cookies?

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets me know when you visit a site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

I use traffic log cookies to identify which pages are being used. This helps me analyse data about web page traffic and improve my website in order to tailor it to customer needs. I only use this information for statistical analysis purposes.

Overall, cookies help me provide you with a better website, by enabling me to monitor which pages you find useful and which you do not. A cookie in no way gives me access to your computer or any information about you, other than the data you choose to share with me.

The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, I keep my cookies on, and I recommend you do too. It helps you to access features that you may not have access to, if it is turned off.

Embedded content from or Links to other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Therefore, I cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Does Tim Robinson Herbalist Share the Information It Receives?

Information about my clients is an important part of my business, and I am not in the business of selling it to others.

Agents: I may employ other companies and individuals to perform functions on my behalf. Examples include delivering packages and sending postal mail and e-mail, analysing data, processing credit card payments, and organising workshops. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Protection of Tim Robinson: I release account and other personal information when I believe release is appropriate to comply with the law; or protect the rights, property, or safety of Tim Robinson Herbalist, our users, or others.

This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.

Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.

With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

How long I retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so I can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

If you have an account on this site, or have left comments, you can request via email to tim@timrobinsonherbalist.co.uk to receive an exported file of the personal data I hold about you, including any data you have provided to us. You can also request that I erase any personal data I hold about you. This does not include any data I are obliged to keep for administrative, legal, or security purposes.

OPT-OUT

If you are a newsletter subscriber, you always have the option of no longer receiving them. At the bottom of each newsletter there is an opt-out option. Simply click on “Please click here to unsubscribe”.

Where I send your data

Visitor comments may be checked through an automated spam detection service.

How I protect your data

Only I, Tim Robinson, has access to the information that you give me when you subscribe or contact me.
NO ONE ELSE has access to this information and it will never be sold or rented.

I work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

Children

Tim Robinson Herbalist does not sell products for purchase by children. If you are under 16, you may use Tim Robinson only with the involvement of a parent or guardian.

Contact Information

For any further information please email us at tim@timrobinsonherbalist.co.uk.